Billing
Welcome to the Vidsell Billing & Payments knowledge base! Here you’ll find everything you need to manage your subscription, understand invoices, update payment methods, and troubleshoot billing issues.
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How do I cancel my subscription?
We’re sad to see you go, but you can cancel at any time: Go to Settings > Billing Click on Manage Subscription Select Cancel Plan You’ll retain...
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Do you support VAT / international tax requirements?
Yes, our billing platform supports VAT ID input for EU-based businesses. Make sure to: Enter your VAT number in Billing > Company Info Your invoices...
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Can I switch between monthly and annual plans?
Yes! You can switch anytime: Upgrading to annual: you’ll receive a pro-rated credit for your unused monthly time. Downgrading to monthly: the change...
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When will I be charged?
Monthly plans: charged every 30 days from your initial signup date. Annual plans: charged once per year with a discount applied. You’ll receive an...
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How do I download invoices?
You can download invoices in the Billing section: Go to Settings > Billing Scroll to Invoice History Click Download PDF next to the invoice you need...
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What payment methods do you accept?
We currently accept: Credit and debit cards (Visa, Mastercard, American Express) Google Pay / Apple Pay (for mobile users) PayPal (upon request –...
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Where can I view and manage my subscription?
You can manage your plan directly inside your Vidsell account: Go to Settings (bottom-left menu) Click on Billing Here, you’ll see your current...
