Log-in issues: troubleshoot

Here are the steps for how to clear your cache on different web browsers. Once you clear your cache, you should be able to log into Vidsell again.

Edge:

Google Chrome

Firefox

  • Go to

    about:preferences#privacy

  • Head to "Cookies and Site Data" section

  • Click "Manage Data"

  • Search for vidsell.ai

  • Click "Remove all shown"

Safari

  • Select Preferences under the Safari menu.

  • Select the Privacy tab.

  • Select Manage Website Data.

  • Search for vidsell.ai

  • Click "Remove all"

After you've cleared your cache, if you STILL can't log in, you can try reseting your password or logging in via Google authentication.

Vidsell

2 weeks ago